Our Moissanite warranty covers all Majestic Moissanite™ gemstones sold by Moissanite SA™ and is outlined below and included with your Majestic Moissanite™ Certificate of Authenticity & documentation.
Gemstones from 5.0mm and up come with a printed Certificate of Authenticity & Warranty document. All other smaller Majestic Moissanite™ gemstones are automatically included and covered under the same Certificate of Authenticity & Warranty terms and conditions.
Moissanite SA™ is committed to delivering ethical and environmentally responsible gemstones that last a lifetime. Part of our promise is to provide a first-rate customer experience in the supply of moissanite gemstones that exceed expectations.
Moissanite SA™ certifies that Majestic Moissanite™ gemstones ( 5.0mm and up) bearing the MM letters and the unique serial number laser engraved on the girdle is an authentic Majestic Moissanite™ and carries the lifetime warranty as described.
To verify that the Majestic Moissanite™ gemstone you have purchased from Moissanite SA is an authentic Majestic Moissanite™ you can take the following steps:
Using a 10x or more magnification to view the girdle of your Majestic Moissanite™ gemstones 5.0mm and up, you will find a unique laser inscription beginning with the letters ‘MM’, the abbreviation for Majestic Moissanite™ followed by a unique serial number. This number is also securely recorded on our internal systems for verification and confirmation.
Inclusions:
Exclusions
Note:
The Certificate of Authenticity & Warranty is not a valuation, implied monetary value, or an offer to repurchase the gemstone. The Certificate of Authenticity & Warranty details published on our website will be the determining warranty terms and conditions. If different to the warranty details contained in the written Certificate of Authenticity & Warranty document provided with the gemstone, the conditions on the website prevail. We reserve the right to change the terms and conditions of this Certificate of Authenticity & Warranty at any time and at our sole discretion. Any changes to the warranty will be published on our website. Meaning of a limited warranty: A warranty cannot be unlimited. The warranty is limited to any one of the following remedies at our sole discretion: Repair or replacement of the equivalent Majestic Moissanite™ gemstone, or refund as outlined in the warranty section on our website.
Moissanite SA™ is an independently owned company offering premier, top-quality Majestic Moissanite™ and Charles & Colvard® moissanite & handcrafted moissanite jewellery.
Where possible please email your questions for a prompt reply.
